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(624542) 99.1%,
Location: Edison, New Jersey
Ships to: US,
Item: 314910153977
Restocking Fee:No
Return shipping will be paid by:Seller
All returns accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money Back
DJI:DJI
MPN:CP.MA.00000692.04
Type:Professional Drone
DJI CP.MA.00000692.04:DJI CP.MA.00000692.04
Camera Features:Obstacle Avoidance
Maximum Flight Time:46 min
Maximum Control Range:20000 m
Connectivity:Wi-Fi Connection
Item Weight:1.59 lbs
Custom Bundle:No
UPC:6941565963895
Menu Buydig Home Shipping Policy Return Policy About Buydig Add to Favorite Sellers Photo & Video Television Audio GPS Computers Printers Luggage Home & Garden DJI Air 3 Drone 4K Quadcopter Fly More Combo + RC-N2 Remote + Accessory Bundle Catalog #: E1DJIAIR3FMRCN2 MFG Part #: E1DJIAIR3FMRCN2 Condition: Brand new, USA Warranty Included with your bundle PRODUCT INFORMATION DJI Air 3: Double Up Air 3 boasts the first dual-primary camera system of the Air series, embedding a 1/1.3-inch-CMOS wide-angle camera and a 1/1.3-inch-CMOS 3x medium tele camera in a sleek and compact body. The two cameras have the same sensor size but different focal lengths, delivering consistent image quality [3] and more dynamic imaging possibilities.Product Highlights: 1/1.3″ CMOS Medium Tele & Wide-Angle Dual Primary Cameras 46-Min Max Flight Time Omnidirectional Obstacle Sensing DJI O4 20km HD Video Transmission Dual-Camera 48MP Photos Dual-Camera 4K/60fps HDR VideosProduct Features:Complementary Camera PerformanceWith the wide-angle camera, sweeping landscapes can be more fully captured. And the 3x medium tele camera achieves lossless 3x optical zoom for spatial compression that provides a unique perspective of any subject.Iconic from Every AngleUse the expansive FOV of the wide-angle camera to capture more of any landscape. Switch to the 3x medium tele camera to frame any subject as a bold focal point.Dual-Camera 48MP PhotosBoth cameras are capable of delivering 48MP photos filled with true-to-life details that look great and allow seamless cropping in post for those who need it.Dual-Camera 4K/60fps HDR VideosAir 3’s two 1/1.3-inch CMOS sensors support dual native ISO for direct output of 4K/60fps HDR video without cropping. This means footage from either camera can be packed with rich coloring and natural lighting transitions for breathtaking and highly-accurate results. Both cameras also support 10-bit D-Log M and 10-bit HLG color modes. 10-bit D-Log M mode helps retain more highlight and shadow details for increased flexibility when editing. 10-bit HLG mode can present a higher dynamic range, achieving excellent imaging results without color grading.Extended Flight, Innovative ChargingAir 3 offers up to 46 minutes of flight time, an increase of 48% compared to the previous generation. This provides plenty of time to explore, adjust compositions, and get the shots you want, all during a single flight. The new battery charging hub supports an innovative power transfer function. Simply press and hold the function button to transfer the remaining power from multiple batteries to the battery with the highest remaining power, giving you a more fully charged battery in situations where charging options are limited.Omnidirectional Obstacle SensingAn omnidirectional sensing system enables comprehensive environmental awareness, allowing Air 3 to detect obstacles in all directions. When obstacles are detected, Air 3 can use APAS 5.0 to perform smoother avoidance movements for a safer overall flight experience. Even complete beginners can now fly with confidence and execute creative ideas with enhanced safety.O4 HD Video TransmissionThe next-gen O4 HD video transmission system empowers Air 3 with dramatically enhanced transmission performance. It provides a max range of 20 km with increased stability, and a 1080p/60fps max-quality live feed to ensure ultra-smooth viewing and operating.Advanced RTHDuring Smart RTH, Air 3 will automatically plan an optimized flight route for Advanced RTH, while maintaining omnidirectional obstacle sensing to return to its home point quickly and safely.FocusTrackFocusTrack keeps you or your subject easily in the center of the frame. The 3x medium tele camera unlocks a unique sense of spatial compression when highlighting subjects. This updated tracking performance combined with omnidirectional obstacle sensing lets you get intelligent, well-planned shots whenever and wherever you need them.QuickShotsQuickShots empower Air 3 with creative camera movement options like Rocket, Dronie, Circle, Helix, Boomerang, and Asteroid.2.7K Vertical ShootingAir 3 supports 2.7K vertical shooting with both cameras, giving vertical footage a superbly dynamic look when capturing landscapes or subjects. Two 4:3-aspect-ratio CMOS sensors provide enough space for vertical crops that maintain a 2.7K resolution and are optimized for smartphone viewing. This means images are ready to share on social media without any cropping needed in post.MasterShotsMasterShots allows Air 3 to automatically perform diverse camera movements, shooting multiple clips and editing them with music, cuts, and effects for fast and simplified cinematic footage.HyperlapseSelect from four options, including Free, Circle, Course Lock, and Waypoint to capture timelapse footage at up to 4K horizontally or 2.7K vertically.Slow MotionSelect 4K/100fps to directly record a 4x slow-motion video.Night ModeThanks to an advanced noise reduction algorithm, Air 3 can capture noise-free footage at up to 4K/30fps in low-light environments or at night.SmartPhoto 3.0In single shot mode, Air 3 uses SmartPhoto 3.0 by default, which can automatically select among HDR, hyperlight, and scene recognition according to the scenario for better imaging results. In HDR DNG format, the camera can record a larger dynamic range with built-in contrast enhancement.QuickTransferQuickly download photos and videos from the aircraft to your smartphone through a wireless connection, saving time and effort.LightCut AppConnect to Air 3 wirelessly via the LightCut app on your smartphone for expanded creative options such as One-Tap Edit. There is no need to download all the footage during the process, which helps save storage space on your mobile device.One-Tap EditIntelligently selects clips based on composition and flight path and automatically matches optimal template options and sound effects to generate a quick and effortlessly cinematic video.Tilt-Shift EffectsEnjoy a tilt-shift effect with just one tap. Apply this feature to footage shot with the 3x medium tele camera for even more dramatic results.Waypoint FlightFor the first time ever, the Waypoint Flight feature is now available on the Air series. Plan flight routes and shooting actions for Air 3 in advance to achieve difficult camera movements and stunning one-takes. You can also save flight routes to repeat the same movement with precision at a later time or date, opening the door to long-duration timelapse shots that capture transitions like day to night or season to season.Product Specifications:AircraftTakeoff Weight — 720 gDimensionsFolded (without propellers): 207×100.5×91.1 mm (L×W×H)Unfolded (without propellers): 258.8×326×105.8 mm (L×W×H)Max Ascent Speed — 10 m/sMax Descent Speed — 10 m/sMax Horizontal Speed (at sea level, no wind) — 21 m/s (19 m/s in EU regions)Max Takeoff Altitude — 6000 mMax Flight Time — 46 minutes; Measured by DJI Air 3 flying at a constant speed of 28.8 kph in a windless environment at sea level, with APAS off, AirSense off, camera parameters set to 1080p/24fps, video mode off, and from 100% battery level until 0%. Data is for reference only. Always pay attention to reminders in the app during your flight.Max Hovering Time — 42 minutes; Measured by DJI Air 3 hovering in a windless environment at sea level, with APAS off, AirSense off, camera parameters set to 1080p/24fps, video mode off, and from 100% battery level until 0%. Data is for reference only. Always pay attention to reminders in the app during your flight.Max Flight Distance — 32 kmMax Wind Speed Resistance — 12 m/sMax Pitch Angle — 35°Operating Temperature — -10° to 40° C (14° to 104° F)Global Navigation Satellite System — GPS + Galileo + BeiDouHovering Accuracy Range (Vertical):±0.1 m (with vision positioning)±0.5 m (with GNSS positioning)Hovering Accuracy Range (Horizontal):±0.3 m (with vision positioning)±0.5 m (with high-precision positioning system)Internal Storage — 8 GBCameraImage SensorWide-Angle Camera: 1/1.3-inch CMOS, Effective Pixels: 48 MPMedium Tele Camera: 1/1.3-inch CMOS, Effective Pixels: 48 MPLensWide-Angle CameraFOV: 82°Format Equivalent: 24 mmAperture: f/1.7Focus: 1 m to ∞Medium Tele CameraFOV: 35°Format Equivalent: 70 mmAperture: f/2.8Focus: 3 m to ∞ISO Range (Video)Normal and Slow Motion: 100-6400 (Normal); 100-1600 (D-Log M); 100-1600 (HLG)Night: 100-12800 (Normal)ISO Range (Photo) — 100-6400 (12 MP); 100-3200 (48 MP)Shutter Speed (Wide-Angle Camera)12MP Photo: 1/16000-2 s (2.5-8 s for simulated long exposure)48MP Photo: 1/8000-2 sShutter Speed (Medium Tele Camera)12MP Photo: 1/16000-2 s (2.5-8 s for simulated long exposure)48MP Photo: 1/8000-2 sMax Image SizeWide-Angle Camera: 8064×6048Medium Tele Camera: 8064×6048Still Photography Modes (Wide-Angle Camera)Single Shot: 12 MP and 48 MPBurst Shooting: 12 MP, 3/5/7 frames; 48 MP, 3 framesAutomatic Exposure Bracketing (AEB): 12 MP, 3/5 frames; 48 MP, 3 frames at 0.7 EV stepTimed: 12 MP, 2/3/5/7/10/15/20/30/60 s; 48 MP, 5/7/10/15/20/30/60 sStill Photography Modes (Medium Tele Camera)Single Shot: 12 MP and 48 MPBurst Shooting: 12 MP, 3/5/7 frames; 48 MP, 3 framesAutomatic Exposure Bracketing (AEB): 12 MP, 3/5 frames; 48 MP, 3 frames at 0.7 EV stepTimed: 12 MP, 2/3/5/7/10/15/20/30/60 s; 48 MP, 5/7/10/15/20/30/60 sPhoto Format — JPEG/DNG (RAW)Video Resolution (Wide-Angle Camera) — H.264/H.2654K: 3840×2160 24/25/30/48/50/60/100 fpsFHD: 1920×1080 24/25/30/48/50/60/100 /200 fps2.7K Vertical Shooting: 1512×2688 24/25/30/48/50/60fpsFHD Vertical Shooting: 1080×1920 24/25/30/48/50/60fpsVideo Resolution (Medium Tele Camera) — H.264/H.2654K: 3840×2160 24/25/30/48/50/60/100 fpsFHD: 1920×1080 24/25/30/48/50/60/100 /200 fps2.7K Vertical Shooting: 1512×2688 24/25/30/48/50/60fpsFHD Vertical Shooting: 1080×1920 24/25/30/48/50/60fps Recording frame rates. The corresponding video plays as slow-motion video. 4K/100fps only supports H.265.Video Format — MP4 (MPEG-4 AVC/H.264, HEVC/H.265)Max Video Bitrate — H.264/H.265: 150 MbpsSupported File System — exFATColor Mode and Sampling Method (Wide-Angle Camera)Normal: 8-bit 4:2:0 (H.264/H.265)HLG/D-Log M: 10-bit 4:2:0 (H.265)Color Mode and Sampling Method (Medium Tele Camera)Normal: 8-bit 4:2:0 (H.264/H.265)HLG/D-Log M: 10-bit 4:2:0 (H.265)Digital ZoomWide-Angle Camera: 1-3xMedium Tele Camera: 3-9xGimbalStabilization — 3-axis mechanical gimbal (tilt, roll, pan)Mechanical RangeTilt: -135° to 70°Roll: -50° to 50°Pan: -27° to 27°Controllable RangeTilt: -90° to 60°Pan: -5° to 5°Max Control Speed (tilt) — 100°/sAngular Vibration Range — ±0.0037°SensingSensing Type — Omnidirectional binocular vision system, supplemented with an infrared sensor at the bottom of the aircraftForwardMeasurement Range: 0.5-18 mDetection Range: 0.5-200 mEffective Sensing Speed: Flight Speed ≤ 12 m/sFOV: Horizontal 90°, Vertical 72°BackwardMeasurement Range: 0.5-18 mEffective Sensing Speed: Flight Speed ≤ 12 m/sFOV: Horizontal 90°, Vertical 72°LateralMeasurement Range: 0.5-30 mEffective Sensing Speed: Flight Speed ≤ 12 m/sFOV: Horizontal 90°, Vertical 72°UpwardMeasurement Range: 0.5-18 mEffective Sensing Speed: Flight Speed ≤ 6 m/sFOV: Front and Back 72°, Left and Right 90°DownwardMeasurement Range: 0.3-14 mEffective Sensing Speed: Flight Speed ≤ 6 m/sFOV: Front and Back 106°, Left and Right 90°Operating EnvironmentForward, Backward, Left, Right, and Upward: Surfaces with discernible patterns and adequate lighting (lux > 15)Downward: Surfaces with discernible patterns, diffuse reflectivity > 20% (e.g. walls, trees, people), and adequate lighting (lux > 15)3D Infrared SensorMeasurement Range: 0.1-8 m (reflectivity > 10%)FOV: Front and Back 60°, Left and Right 60°Video TransmissionVideo Transmission System — O4Live View Quality (Remote Controller) — 1080p/30fps, 1080p/60fpsOperating Frequency2.4000-2.4835 GHz5.170-5.250 GHz5.725-5.850 GHz5.170-5.250 GHz can be used only in countries and regions where permitted by local laws and regulations.Transmitter Power (EIRP) (2.4 GHz)Transmitter Power (EIRP) (5.1 GHz)Transmitter Power (EIRP) (5.8 GHz)Max Transmission Distance (unobstructed, free of interference)FCC: 20 kmCE: 10 kmSRRC: 10 kmMIC: 10 kmMeasured in an unobstructed outdoor environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. Always pay attention to RTH reminders in the app during your flight.Max Transmission Distance (unobstructed, with interference)Strong Interference: urban landscape, approx. 1.5-4 kmMedium Interference: suburban landscape, approx. 4-10 kmLow Interference: suburb/seaside, approx. 10-20 kmData tested under FCC standard in unobstructed environments with typical interference. Used for reference purposes only and provides no guarantee for actual transmission distance.Max Transmission Distance (obstructed, with interference)Low Interference and Obstructed by Buildings: approx. 0-0.5 kmLow Interference and Obstructed by Trees: approx. 0.5-3 kmData tested under FCC standard in obstructed environments with typical low interference. Used for reference purposes only and provides no guarantee for actual transmission distance.Max Download SpeedO4: 10 MB/s (with DJI RC-N2 Remote Controller); 10 MB/s (with DJI RC 2)Wi-Fi 5: 30 MB/s Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz. Download speeds may vary depending on the actual conditions.Lowest Latency (Aircraft + Remote Controller) — approx. 120 ms Depending on the actual environment and mobile device.Antenna — 6 antennas, 2T4RWi-FiProtocol — 802.11 a/b/g/n/acOperating Frequency — 2.400-2.4835 GHz; 5.725-5.850 GHzTransmitter Power (EIRP) 2.4 GHz — Transmitter Power (EIRP) 5.8 GHz — BluetoothProtocol — Bluetooth 5.2Operating Frequency — 2.400-2.4835 GHzTransmitter Power (EIRP) — BatteryCapacity — 4241 mAhWeight — Approx. 267 gNominal Voltage — 14.76 VMax Charging Voltage — 17 VType — Li-ion 4SEnergy — 62.6 WhCharging Temperature — 5° to 40° C (41° to 104° F)Charging Time — Approx. 80 minutes (with DJI 65W Portable Charger); Approx. 60 minutes (with DJI 100W USB-C Power Adapter and Battery Charging Hub)ChargerInput (DJI 65W Portable Charger) — 100-240 V (AC), 50-60 Hz, 2 AInput (DJI 100W USB-C Power Adapter) — 100-240 V (AC), 50-60 Hz, 2.5 AOutput (DJI 65W Portable Charger)USB-C5 V, 5 A9 V, 5 A12 V, 5 A15 V, 4.3 A20 V, 3.25 A5-20 V, 3.25 AUSB-A5 V, 2 ADJI 100W USB-C Power Adapter:Max 100 W (total)When both ports are used, the max output power of one port is 82 W, and the charger will dynamically allocate the output power of the two ports according to the power load.Rated PowerDJI 65W Portable Charger: 65 WDJI 100W USB-C Power Adapter: 100 WBattery Charging HubInput — USB-C: 5-20 V, max 5 AOutput (power accumulation) — Battery Port: 12-17 V, 3.5 AOutput (charging) — Battery Port: 12-17 V, max 5 AOutput (USB)USB-C:5 V, 3 A9 V, 5 A12 V, 5 A15 V, 5 A20 V, 4.1 ACharging Type — Three batteries charged in sequence.Compatibility — DJI Air 3 Intelligent Flight BatteryCar ChargerInput (Car Power Input) — 12.7-16 V, 6.5 A, rated voltage 14 V (DC)OutputUSB-C:5 V, 5 A9 V, 5 A12 V, 5 A15 V, 4.3 A20 V, 3.25 A5-20 V, 3.25 AUSB-A:5 V, 2 ARated Power — 65 WCharging Temperature — 5° to 40° C (41° to 104° F)StorageRecommended microSD CardsSanDisk Extreme PRO 32GB V30 U3 A1 microSDHCLexar 1066x 64GB V30 U3 A2 microSDXCLexar 1066x 128GB V30 U3 A2 microSDXCLexar 1066x 256GB V30 U3 A2 microSDXCLexar 1066x 512GB V30 U3 A2 microSDXCKingston Canvas GO! Plus 64GB V30 U3 A2 microSDXCKingston Canvas GO! Plus 128GB V30 U3 A2 microSDXCKingston Canvas React Plus 64GB V90 U3 A1 microSDXCKingston Canvas React Plus 128GB V90 U3 A1 microSDXCKingston Canvas React Plus 256GB V90 U3 A1 microSDXCSamsung EVO Plus 512GB V30 U3 A2 microSDXCDJI RC-N2 Remote ControllerModel — RC151Max Operating TimeWithout charging any mobile device: 6 hoursWhen charging a mobile device: 3.5 hoursMax Supported Mobile Device Size — 180×86×10 mm (L×W×H)Operating Temperature — -10° to 40° C (14° to 104° F)Charging Temperature — 5° to 40° C (41° to 104° F)Charging Time — 2.5 hoursCharging Type — It is recommended to use a 5V/2A charger.Battery Capacity — 18.72 Wh (3.6 V, 2600 mAh × 2)Type — 18650 Li-ionDimensions — 104.22×149.95×45.25 mm (L×W×H)Weight — 375 gSupported Mobile Device Port Type — Lightning, USB-C, Micro-USB; Using a mobile device with Micro-USB port requires the DJI RC-N1 RC Cable (Standard Micro USB connector), which is sold separately.Video Transmission Operating Frequency2.4000-2.4835 GHz5.170-5.250 GHz5.725-5.850 GHzVideo Transmission Transmitter Power (EIRP) 2.4 GHz:Video Transmission Transmitter Power (EIRP) 5.1 GHz:Video Transmission Transmitter Power (EIRP) 5.8 GHz:What’s in the BoxDJI Air 3DJI RC-N2 Remote ControllerDJI Air 3 Intelligent Flight Battery (x3)DJI Air 3 Low-Noise Propellers (Pair) (x6)DJI Air 3 Gimbal ProtectorType-C to Type-C PD CableDJI RC-N2 RC Cable (USB-C Connector)DJI RC-N2 RC Cable (Lightning Connector)DJI Air 3 Battery Charging HubDJI Shoulder Bag Included In Your Bundle DJI Air 3 Fly More Combo with Dual… DJI Air 3 Fly More Combo with Dual-Camera Drone, RC-N2 Remote Control, and Batteries 1/1.3″ CMOS Medium Tele and Wide-Angle Dual Primary Cameras46-Min Max Flight TimeOmnidirectional Obstacle SensingDJI O4 20km HD Video TransmissionDual-Camera 48MP PhotosDual-Camera 4K/60fps HDR Videos (Quantity included 1) MFG Part#: CP.MA.00000692.04 Tech Smart USA Drone Essentials 2020 Plus Sof… Tech Smart USA Drone Essentials 2020 Plus Software Bundle Includes:AirMagic Photo EditorGRFX Studio PropiZap Pro 1 YearMightySkins VoucherReplay Capture Suite (Quantity included 1) MFG Part#: 91881-DD Deco Photo Photo and Video Backpack for M… Deco Photo Photo and Video Backpack for Mirrorless and DSLR Cameras and Drones (Grey) Compact design, large capacityHolds and protects up to 1 camera, 2-3 lenses, accessories or 13″ laptopMulti-purpose, converts into travel/outdoor bagIncludes USB Port to connect accessories and equipment without removing them. (Quantity included 1) MFG Part#: DG200G Deco Gear Drone Landing Pad — 31.5-inch … Deco Gear Drone Landing Pad — 31.5-inch (80CM) with Case — DLP80B High-quality, waterproof nylon material with sun protection.Easily folds and unfolds.Compatible with drones such as DJI Phantom 2/3/4, DJI Mavic Pro, DJI Inspire 1/2, Yuneec Typhoon Q500, Parrot Bebop 2, 3DR Solo (Quantity included 1) MFG Part#: DLP80B Lexar Professional 128GB 1066x Micro… Lexar Professional 128GB 1066x MicroSDXC Memory Card with Adapter LMS1066128G Professional-level performanceDesigned for durability in harsh conditionsLeverages UHS-I technology to deliver read speeds up to 160MB/s (1066x)Quickly capture high-quality images and extended lengths of Full-HD and 4K UHD (Quantity included 1) MFG Part#: LMS1066128G-BNANU Terms & Conditions Shipping & Handling Policy Please note that — depending on your geographic location — not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location. Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses Continental US PO Box Expedited Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed *NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria. Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction. * Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. International customers — Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes) FAQ How Long Does It Generally Take To Process An Order?It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.What Should I Do If An Item Is Missing From My Order?First, verify that you’ve received a box for each tracking number associated with your order. If all boxes have been delivered but you’re still missing an item, check the packing material for small items. Do All Of The Products You Sell Carry A Warranty?All merchandise is brand new, factory fresh and includes the manufacturer’s USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.Can The Signature On My Package Be Waived?We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal. Payment, Returns & Checkout Information Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product’s upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you. Refunds Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise. Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund. Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only. International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping. If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process. Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Retuned merchandise that is lost or damaged during transit is solely the shipper’s responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig. Television Returns Buyers Remorse for TVs in Brand New condition:If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories. Damages: Were here to help! For Common Deliveries (FedEx, UPS):Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.Please note damage claims will be denied for the following:TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs. International Returns The customer is responsible for paying for return shipping should they decide to return the product. Return Exception Every item we sell is BRAND NEW and under manufacturer’s warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty. Restricted products include: A/V FurnitureApple iPodsConsumables, including but not limited to, recordable media, film, tapes, batteries, paper, and inkDrones — All defects can be handled under the manufacturer’s warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJIMattressesMobile PhonesOpened SoftwarePersonal Body MassagersOpened packages of Apparel, Bedding or LinensUsed CookwareBBQ GrillsShaversSpecial order items Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers. Copyright 2023 BuyDig. 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