$7.99 Buy It Now or Best Offer
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Seller Store officialzunity
(457) 100.0%,
Location: Elk Grove, California
Ships to: US,
Item: 142531785230
This is a firmware update service for the Zune (All Generations/Models). The software will usually display an error code, «C00D133C (80190194)». Please note that the Zunes in the pictures are NOT included. You mail in your Zune, we will install the appropriate Zune firmware onto it and mail it back to you (USPS Ground Advantage). After your purchase, you can expect a message to receive a message from us with shipping instructions and next steps. It is important that you send us your Zune in a timely manner, as eBay requires us to have it shipped back to you within 15 business days of the purchase. IMPORTANT: If you make an order and don’t follow up with us before 5 business days, you will instead be sent a CD with an instructional video and the necessary files to perform the update yourself. Please be sure to check you eBay inbox for shipping instructions after purchase if you do not wish to perform the update yourself. Microsoft discontinued its support of the Zune models. Zune firmware updates are no longer possible through the Zune PC software, nor can you factory reset it from this software. Erasing your Zune’s firmware or installing a new hard drive will leave you stuck with an unusable device. This is where our services come into play: we have a workaround allowing us to restore a functioning Zune back to the latest firmware. The $8 purchase price covers the firmware update service; return shipping will depend on your location. We are not currently offering physical Zune repairs, but that is subject to change. However, before you select that «Buy It Now» option, let’s make sure this is the service you need. Before purchasing: We want to do everything we can to ensure your Zune needs a firmware update and nothing else. Although seldom the case, hardware issues may result in the firmware being erased from your device. If your Zune is displaying any error codes, rather than a simple «connect to PC» message, you may be experiencing additional issues; in which case, a firmware update may not help you. For example, an error code 5 («contact support 5») often means your Zune’s hard drive is experiencing problems — more often than not, it is the hard drive or hard drive cable that is causing this. Again, a firmware update will not remove this error. Therefore, to minimize the chances of you sending us a device we are unable to fix, contact us through eBay prior to purchasing to let us know you are interested in the service. In a single message, send us a photo of your Zune device, along with any pertinent details you feel are necessary to share. Make sure your device is turned on, and the firmware update message is clearly visible. How it works: Once you make your purchase, we will send you an additional eBay message containing our shipping info. You mail your Zune to us, and when it arrives, we will load the firmware and mail it back. Any songs/photos/data on your Zune may be erased during the update process — so make sure to back them up first. Upon request, we can load the now unavailable Zune HD games/apps onto your device before mailing it back at no extra charge (Zune HDs only). If your hard drive is already failing/defective, we may be unable to load the firmware. In this case, there will be nothing more we can do until we begin providing full repair services. We’d like to restate that this is always a possibility, which is why we take the aforementioned steps to prevent such mistakes and mishaps. Shipping: When you purchase this listing, we will send you a message with our mailing address. You will be notified of a long handling time (15 days). This refers to the return shipping of your device, which will likely take much less time depending on the shipping method you use to send your Zune to us. You will need to package up your Zune carefully and pay for postage to get the Zune to us. After the repair is done, we will be responsible for the return shipment. Return shipping takes approximately 3-5 days to arrive. At this time, we cannot offer this service to International customers. Feel free to message me with any questions or concerns. Thank you and happy shopping!
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