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(624542) 99.1%,
Location: Edison, New Jersey
Ships to: US,
Item: 315354492104
Restocking Fee:No
Return shipping will be paid by:Seller
All returns accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money Back
Custom Bundle:No
Item Height:2.37 in
Item Width:2.37 in
Item Length:4.25 in
UPC:027242921245
Digital Zoom:16.3x
MPN:DCZV1W
Maximum Aperture:f/1.8
Color:White
Battery Type:Lithium-Ion,Lithium
Sony:Sony
Connectivity:USB,Micro USB,HDMI
Features:2160p UHD Video Recording,Auto Contrast Balance (ACB),Wi-Fi,Built-in Wi-Fi,Tripod Thread,Audio Recording,Touch Screen,Wi-Fi Ready,CMOS Sensor,4K Video Recording,Auto Focus,1080p HD Video Recording,1080i HD Video Recording,Image Stabilization
Screen Size:3 in
Series:Sony Alpha
Type:Compact
Maximum Resolution:20.1 MP
ZV1:ZV1
Optical Zoom:3x
Item Weight:0.65 lbs
Menu Buydig Home Shipping Policy Return Policy About Buydig Add to Favorite Sellers Photo & Video Television Audio GPS Computers Printers Luggage Home & Garden Sony ZV-1 Compact Digital Vlogging 4K Camera for Content Creators & Vloggers Catalog #: SNDCZV1W MFG Part #: DCZV1/W Condition: Brand new, USA Warranty Pocket-sized with uncompromising imaging qualityUnique and easy-to-use features for content creators and vloggersRealtime Eye-AF and Real-time AF trackingBackground Defocus function, Face Priority AE and Product Showcase setting PRODUCT INFORMATION Designed for creators to love The Sony ZV-1 is designed for content creation with a lightweight and compact design (approx. 10.4 oz. / 4.15” x 2.36” x 1.7”) featuring a comfortable easy-to-hold grip for one-hand operation, a recording lamp, and a side flip-out tiltable LCD screen for easier to compose shots – especially in selfie mode. Since the LCD flips out to the side, the mic on top of the camera and MI shoe for external microphone attachment won’t get in the way of the screen. A directional 3-capsule mic with wind screen picks up your voice clearly with less wind noise; and the Bokeh switch and Product Showcase Setting make videos more interesting with less effort. No experience is necessary to capture great-looking videos. The ZV-1 is designed to capture amazing videos of you and your world, without any tricky setup. Key Features• 20.1MP stacked back illuminated 1″ Exmor RS® CMOS sensor w/ DRAM• Large aperture 24-70mm F1.8-2.8 ZEISS® Vario-Sonnar T lens• BIONZ X™ with front-end LSI for perceived resolution• High bitrate 4K movie w/ full pixel readout and no pixel binning• Image stabilization suppresses shake even while walking• Fast Hybrid AF, Real Time Eye-AF and Real-time AF tracking • Side-articulating LCD screen for easier to compose selfie shots• Quickly switch between two modes of defocused background bokeh• Product Showcase Setting transitions focus from face to object• Face priority AE keeps faces bright in backlit or dim condition• Clear Voice w/ 3-Capsule directional mic and wind screen accessory• Standard 3.5mm mic. Jack, plus MI (Multi-interface) shoe• Optimized color with enhanced skin-tone reproduction • Pro video functions incl. HLG (Hybrid Log-Gamma) and S-Log3/2• Interval Shooting for stunning time-lapse videos• Super slow-motion movie HFR (High frame rate) up to 960 fps (40x)• Imaging Edge™ Desktop and Imaging Edge Mobile app compatible8• Works with ‘Movie Edit add-on’ for Imaging Edge™ mobile app8• Wi-Fi® for easy file transfer and remote camera control• Up to 24fps fast continuous shooting with AF/AE tracking• Fast hybrid (contrast and phase detection) autofocus system• Built-in ND to control exposure in bright light conditions• Compact lightweight and easy to handle body grip• Easy-to-push REC button with front facing Rec. tally light• Soft Skin Effect enhances face appeal for still and movieExmor RS® CMOS sensor w/ DRAM This large 1” (1.0-type) stacked back-illuminated Exmor RS® CMOS image sensor with DRAM chip not only enhances efficiency and speed of A/D (analogue to digital) conversion through its stacked structure with more circuit sections, it also realizes super-fast readout speed — thanks to a DRAM chip integrated into the sensor structure. Together with the BIONZ X® image processing engine and front-end LSI, it allows for stunning 20.1-megapixels at up to 24fps continuous shooting, breathtaking 4k movie and super slow-motion HFR (High Frame Rate) movie clip recording of up to 960fps, not to mention remarkable low-light low-noise capability and Sony’s incredible AI based Real-time AF Tracking and Eye-AF3 technology – keeping your images in sharp focus at all times.Bright large-aperture lensThe versatile 24-70mm1 F1.8-2.8 ZEISS® Vario-Sonnar T lens precisely combines two AA (Advanced Aspherical) lens elements using advanced optical technology to achieve a fully open F1.8-2.8 aperture that allows you to enjoy shooting images and video — even selfies — with significant defocused background bokeh. Additionally, the ZEISS® T Coating greatly reduces ghosting and flare. Optimal image processing perfects selfiesOptimal image processing is realized with the latest-generation BIONZ X image processing system and front-end LSI, which deliver perceived resolution together with low noise for high image quality. It also contributes to accuracy and speed of autofocus and auto-exposure (AF/AE) with both face and eye detection AF, and contributes to focus and exposure adjustment when shooting in selfie mode.Fast Hybrid AF even when shooting moviesThe focal-plane phase detection autofocus (AF) sensor delivers fast and accurate focusing in both still and movie modes. When shooting movies, you can control the AF drive speed (default: Fast) and AF Tracking Sensitivity (default: Responsive) settings, allowing the focus to reflect both the scene and your shooting intentions. The highly accurate focusing with tenacious tracking is possible even when shooting 4K movies, where focusing requirements are notoriously severe. Focus will also switch quickly between the face and the background that you want to picture even while shooting selfies.Real-time Eye AF for moviesReal-time Eye AF uses AI-based subject recognition technology to detect eye information in real time, allowing people’s eyes to be recognized and tracked even when shooting movies. This continuous auto-focusing on the eyes when shooting people, including selfies, allows you to concentrate on framing. Focus on the left and right eyes can also be selected by touch operation.Real-time Tracking for moviesBuilding on the leading-edge technology developed for the α (Alpha) and RX series, ZV-1 includes advanced AF (autofocus) functions allowing it to lock on and track subjects with high accuracy and speed while recording. The subject recognition algorithm uses AI (artificial intelligence) technology including machine learning to process color, pattern and subject distance in real time. If “Face/Eye Priority in AF” is ON and the subject is human, AI is used to detect and keep track of the subject’s eye and face in real time for extremely high tracking precision. The focus area seamlessly changes between object, face and eye according to the condition of the subject. Real-time Tracking can be initiated by touching a subject on the screen, after which the focus is automatically locked onto the subject.Beautiful background bokehA combination of the large 1-inch (1-type) Exmor RS CMOS sensor and wide F1.8 maximum aperture ZEISS® lens, beautifully defocuses the background, bringing attention to you or your subject in the foreground. Additionally, the ZV-1 has a handy Background Defocus function, assignable to a custom button (default C1) for rapid and simple switching of bokeh background defocus settings.Quick switch for background defocusSometimes you want to blur the background and draw focus to your subject while other times you want both the background and your subject to be in clear focus. Now — without deep knowledge of cameras or video settings — you can easily use a custom button to rapidly switch between fully open aperture (F1.8-2.8) for a greater defocused background bokeh or F5.6 to get less background bokeh and more of the scene in focus. Bokeh can be switched even while recording and without having to operate any of the manual (P/A/M) exposure modes. The default setting is to the C1 custom button located on top of the camera, which is easily accessible and makes selfie shooting operation a breeze.Focus on the Subject You WantThe ZV-1 makes it easier than ever to shoot product reviews and similar content often seen on Youtube™. Gone are the days of needing to place a hand behind an object to prompt the camera to bring it into focus thanks to a new Product Showcase Setting (default to custom 2 button C2), which allows for quick and smooth focus transitions between the subject’s face and the object placed in front of the lens. This mode allows for quick and smooth focus transitions between the subject’s face and the object placed in front of the lens.Prioritize Your FaceThe ZV-1 incorporates a new feature to maintain a consistent bright face even in extreme changes in lighting. Face-priority AE detects the face and adjusts the exposure to ensure the face is depicted in an ideal brightness, even if walking from a bright place into shade, it detects your face and instantly adjusts. The AE technology also suppresses an abrupt change in exposure if the subject quickly turns away from the frame to eliminate unexpected blown-out or extremely dark shots.Heathy and Natural Skin TonesThe ZV-1 features advanced color science re-engineered to optimize skin tones for any subject in both still and video mode. Based on a wide-range of preferred skin tones, faces are optimized for the most attractive skin tones that make the subject look healthy and natural irrespective of age, gender, or ethnicity.Crystal Clear AudioHigh quality content requires clear, excellent audio, and the ZV-1 is well-equipped to produce just that with reliable and versatile options. It’s internal option features Sony’s latest forward-facing Directional 3-capsule Mic., allowing for clear capture of the subject’s voice while minimizing background noise, especially when operating in selfie mode. The supplied wind screen accessory, that fits on the MI shoe, minimizes wind interference delivering even clearer audio. For added flexibility, the ZV-1 features a standard 3.5mm mic jack and Sony’s Multi Interface Shoe™ (MI shoe), making it easy to connect external microphones.Advanced SteadyShot™ with Active modeThe ZV-1 includes advanced image stabilization, ensuring steady video, even for the most active content creators, shooting hand-held while walking. Optical image stabilization in Active mode suppresses camera shake when shooting movies by combining optical image stabilization and electronic stabilization to maximize results. When recording in HD (Active mode), the effect from camera shake is reduced up to 11 times that of standard SteadyShot™, and when shooting 4K movie, using Optical SteadyShot (Active mode), there is an improvement in stabilization effect of up to 8 times that of standard SteadyShot. 4K HDR (HLG) video recording, S-Log3 support, and Interval ShootingThe ZV-1 records 4K movies with full pixel readout and no pixel binning, with oversampling for high image quality. Extended continuous video recording is available when setting Auto Power OFF Temp. function to High. HLG (Hybrid Log-Gamma) compatibility enables HDR capture and immediate playback without post-production, by connecting the camera to an HDR (HLG) compatible Sony TV via a USB cable. The wide color space and dynamic range available using S-Log profiles provides more creative freedom in post-production. Interval Shooting is now available within the camera, with AE tracking to reduce exposure variations. The resulting still images can be edited into a time-lapse movie on a PC.Designed for content creators and vloggersThe ZV-1 has a fully realized design for video content creators and vloggers. Its lightweight and compact design (approx. 10.4 oz. / 4.15” x 2.36” x 1.7”) features a comfortable easy-to-hold grip for one-hand operation and a side flip-out tiltable LCD screen for easier to compose shots – especially in selfie mode. Since the LCD flips out to the side, the mic on top of the camera and MI shoe for external microphone e attachment won’t get in the way of the screen. It also features a large movie REC button located on the top of the camera for quick access to video recording, as well as a Rec. tally light on the front of the camera that indicates if the camera is actively recording.Up to 24 fps with continuous AF/AEThe Exmor RS® image sensor offers continuous shooting at up to 24fps while the camera tracks subjects with AF/AE, even when they are moving erratically or at high speed. Blackout-free Shooting lets you track your subject’s movement without interruption on the camera’s LCD display just as if you were following with the naked eye.Super slow-motion movie HFR (High frame rate)See the unseen with super speed HFR (High Frame Rate). The ZV-1 can capture super slow motion HFR movie at up to 40x slower than real time. You can choose from 960fps, 480fps or 240fps to playback in XAVC S at 1920 x 1080, in either 60p, 30p or 24p. Choose between “quality priority” (4 sec.). There’s also an option to set “start trigger” or “end trigger” which will start capturing movie before or after you press the movie rec. button so you can time those split-second moments perfectly.Imaging Edge Mobile app compatibleEasily connect the camera to a compatible smartphone or tablet in order to control the camera remotely or transfer movies and still images directly to the connected device. Even when the camera power is OFF, images stored in the camera can be viewed on and transferred to the smartphone. Transferred video to your mobile device works with ‘Movie Edit add-on ’ for Imaging Edge™ mobile app. This allows you to easily edit and share your video creations. Even movies shot with the camera held vertically can be edited and viewed in the same orientation on PCs and smartphones thanks to metadata added by the cameraShooting in high-brightness areasThe built-in ND filter allows movies to be shot in extremely bright light with a maximum aperture setting. Until now, generally cameras would produce blown highlights on bright scenes, but now you can use the bokeh at open-aperture for shooting expression.HDMI® clear output for uncompressed video recordingsClean, uncompressed 8-bit 4:2:2 4K or HD movie signal can be transferred to an external monitor/recorder connected to the ZV-1 via the HDMI® terminal. Video can be recorded simultaneously to internal media and uncompressed video to the external recorder in real time.Soft Skin Effect To enhance emphasis on the subject’s face – especially when in selfie shooting mode – the ZV-1 offer ’s soft skin effect acts to create a smooth and natural complexion, while also maintaining sharp images of the mouth and eyes in both videos and stills. The default setting is MID and can be adjusted from OFF / LO / MID / HI. SpecificationsSensorSENSOR TYPE1.0″-type (0.52″ x 0.35″) Exmor RS® CMOS sensor, aspect ratio 3:2NUMBER OF PIXELS (EFFECTIVE)Approx. 20.1 MegapixelsLensLENS TYPEZEISS® Vario-Sonnar® T Lens, 10 elements in 9 groups (9 aspheric elements including AA lens)F-NUMBER (MAXIMUM APERTURE)F1.8 (W) – 2.8 (T)ND FILTERAuto/On (3 steps)/OffFOCAL LENGTH (F=)f = 9.4–25.7 mmANGLE OF VIEW (35 MM FORMAT EQUIVALENT)84 deg.–34 deg. (24–70 mm)2FOCUS RANGE (FROM THE FRONT OF THE LENS)AF (W: Approx. 0.17 ft (5 cm) to Infinity, T: Approx. 0.99 ft (30 cm) to Infinity)OPTICAL ZOOM2.7xCLEAR IMAGE ZOOM (STILL IMAGE)20 M Approx. 5.8x / 10 M Approx. 8.2x / 5.0 M Approx. 11x / VGA Approx. 44xCLEAR IMAGE ZOOM (MOVIE)4K: 4.35x, HD: Approx. 5.8xDIGITAL ZOOM (STILL IMAGE)20 M Approx. 11x/10 M Approx. 16x/5.0 M Approx. 23x/VGA Approx. 44xDIGITAL ZOOM (MOVIE)Digital Zoom Approx. 11ScreenSCREEN TYPE7.5 cm (3.0 type) (4:3) / 921,600 dots / Xtra Fine / TFT LCDADJUSTABLE ANGLEOpening angle: approx. 176 deg., Rotation Angle: approx. 270 deg.DISPLAY SELECTOR (FINDER/LCD)-MS ASSIST MAGNIFICATION5.3x, 10.7xTOUCH PANELYesCameraIMAGE PROCESSING ENGINEYes (BIONZ X)STEADYSHOT (STILL IMAGE)OpticalSTEADYSHOT (MOVIE)Yes (Optical type with electronic compensation, Anti-Rolling type)FOCUS TYPEFast Hybrid AF (phase-detection AF / contrast-detection AF)FOCUS MODESingle-shot AF, Automatic AF, Continuous AF, DMF, Manual FocusFOCUS AREAWide (315 points (phase-detection AF), 425 points (contrast-detection AF)), Zone, Center, Flexible Spot (S/M/L), Expanded Flexible Spot, Tracking (Wide/Zone/Center/Flexible Spot (S/M/L)/Expanded Flexible Spot)OBJECT TRACKINGYes (Tracking)EYE AF[Still images] Human (Right/Left Eye Select) / Animal, [Movie] Human (Right/Left Eye Select)LIGHT METERING MODEMulti Pattern, Center-Weighted, Spot, Entire Screen Avg, HighlightEXPOSURE COMPENSATION+/- 3.0EV, 1/3EV stepISO SENSITIVITY (STILL IMAGE)(RECOMMENDED EXPOSURE INDEX)Auto (ISO100–12800, selectable with upper/lower limit), 100/125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800 (Extendable to ISO64/80), Multi-Frame NR: Auto (ISO100–12800), 100/200/400/800/1600/3200/6400/12800/2560034ISO SENSITIVITY (MOVIE)Auto (ISO125 Level–ISO12800 Level, selectable with upper/lower limit), 125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800WHITE BALANCE MODESAuto, Daylight, Shade, Cloudy, Incandescent, Fluor.: Warm White, Fluor.: Cool White, Fluor.: Day White, Fluor.: Daylight, Flash, Underwater Auto, C.Temp./Filter, CustomWB MICRO ADJUSTMENTYes (G7 to M7, 57 step) (A7 to B7, 29 step)SHUTTER SPEEDiAuto (4″–1/2,000)/Program Auto (30″–1/2,000)/Manual (Bulb, 30″–1/2,000)/Aperture Priority (30″–1/2,000)/Shutter Priority (30″–1/2,000)5ELECTRONIC SHUTTERiAuto (4″–1/32,000) / Program Auto (30″–1/32,000) Manual (30″–1/32,000) / Aperture Priority (30″–1/32,000) / Shutter Priority (30″–1/32,000)APERTUREiAuto (F1.8/F11(W)) / Program Auto (F1.8/F11(W)) / Manual (F1.8/F11(W)) / Shutter Priority (F1.8/F11(W)) / Aperture Priority (F1.8/F11(W))IMAGE CONTROLContrast, Saturation, Sharpness, Creative Style, Color Space (sRGB/Adobe RGB), Quality (RAW/RAW & JPEG (Extra fine, Fine, Standard)/JPEG (Extra fine, Fine, Standard)NOISE REDUCTIONLong exposure NR: On/Off, available at shutter speeds longer than 1/3 sec., high ISO NR: Normal/Low/Off, Multi Frame NR: Auto, ISO100–25600DYNAMIC RANGE FUNCTIONSOff, Dynamic Range Optimizer (Auto/Level 1-5), Auto High Dynamic Range (Auto Exposure Difference, Exposure Difference Level (1.0–6.0 EV, 1.0 EV step))SHOOTING MODEAUTO (Intelligent Auto), Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure, MR (Memory Recall) [body three sets/memory card four sets], Movie Mode (Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure), Movie AUTO (Intelligent Auto), HFR Mode (Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure), Panorama, Scene SelectionSCENE SELECTIONPortrait, Sports Action, Macro, Landscape, Sunset, Night Scene, Handheld Twilight, Night Portrait, Anti Motion Blur, Pet Mode, Gourmet, Fireworks, High SensitivityCONTINUOUS SHOOTING SPEED (MAXIMUM) (WITH MAX. RECORDING PIXELS)Continuous Shooting Hi: approx. 24 fps, Continuous Shooting Mid: approx. 10 fps, Continuous Shooting Low: approx. 3.0 fps678SELF-TIMER10 s / 5 s / 2 s / 3 or 5 consecutive shots with 10 s 5 s or 2 s delay selectable/Bracketing shots with 10 s 5 s or 2 s delay selectableDRIVE MODESSingle, Continuous shooting, Self-timer, Self-timer (cont.), Cont.-bracketing9, Single-bracketing9, White-balance bracketing9, DRO bracketing9INTERVAL RECYes (1–60 sec. interval, 1-9,999 shots, AE lock/AE tracking (High/Mid/Low))10PANORAMA (SHOOTING)Sweep PanoramaPICTURE EFFECT[Still image] Toy Camera, Pop Color, Posterization, Retro Photo, Soft High-key, Partial Color, High Contrast Mono., Soft Focus, HDR Painting, Richtone Monochrome, Miniature, Watercolor, Illustration, [Movie] Toy Camera, Pop Color, Posterization, Retro Photo, Soft High-key, Partial Color, High Contrast Mono. IN THE BOX Sony ZV-1 Compact Digital Vlogging 4K Camera DCZV1/WRechargeable Battery Pack (NP-BX1)Micro USB CableWind ScreenWind Screen AdaptorInstruction ManualSony USA Authorized Dealer Warranty Terms & Conditions Shipping & Handling Policy Please note that — depending on your geographic location — not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location. Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses Continental US PO Box Expedited Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed *NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria. Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction. * Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. International customers — Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes) FAQ How Long Does It Generally Take To Process An Order?It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.What Should I Do If An Item Is Missing From My Order?First, verify that you’ve received a box for each tracking number associated with your order. If all boxes have been delivered but you’re still missing an item, check the packing material for small items. Do All Of The Products You Sell Carry A Warranty?All merchandise is brand new, factory fresh and includes the manufacturer’s USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.Can The Signature On My Package Be Waived?We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal. Payment, Returns & Checkout Information Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product’s upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you. Refunds Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise. Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund. Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only. International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping. If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process. Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Retuned merchandise that is lost or damaged during transit is solely the shipper’s responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig. Television Returns Buyers Remorse for TVs in Brand New condition:If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories. Damages: Were here to help! For Common Deliveries (FedEx, UPS):Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.Please note damage claims will be denied for the following:TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs. International Returns The customer is responsible for paying for return shipping should they decide to return the product. Return Exception Every item we sell is BRAND NEW and under manufacturer’s warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty. Restricted products include: A/V FurnitureApple iPodsConsumables, including but not limited to, recordable media, film, tapes, batteries, paper, and inkDrones — All defects can be handled under the manufacturer’s warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJIMattressesMobile PhonesOpened SoftwarePersonal Body MassagersOpened packages of Apparel, Bedding or LinensUsed CookwareBBQ GrillsShaversSpecial order items Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers. Copyright 2024 BuyDig. All Rights Reserved
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